When it comes to AI chatbots the first thing to do is to acclimate yourself with the steps to success. There are several things to consider. This infographic can be leveraged as subject matter categories for your chatbot success plan.
Customer preferences and the need for speed are causing a total shift in IT and customer experience. It’s because conversational systems present the opportunity for technology to be more people literate. And the AI chatbot is the starting place or doorway into this shift and transformation.
There's five common causes that drive many bad chatbot experiences. But it's not the chatbots fault. There's a lot of human decisions that impact a chatbots performance and the customer [...]
It’s easy to not know where to start. Chatbots have exploded on the scene and because of this the chatbot technology marketplace is so darn confusing. But there is a way to see through all of the marketing hype and glamorous spin about features and functions. This is what you need to know.